Privacy Policy

Welcome to Boston Custom Saunas
Your privacy is important to us. We are committed to safeguarding any personal information you choose to share while visiting our website or communicating with our team. This Privacy Policy outlines what data we collect, how it is used, and the steps we take to protect it.

By browsing or interacting with our website, you agree to the terms described below.

1. Information We Collect

With your consent, Boston Custom Saunas may collect the following personal details:

Name – Used to personalize communication and respond to inquiries.

Phone Number and Email Address – Used to provide estimates, schedule consultations, confirm project details, and deliver updates.

We only collect information that you voluntarily provide through our forms, quote requests, or direct communication. We do not automatically capture personal data or use cookies to track individual users.

2. How We Use Your Information

Your information is used strictly to support the services you request and to enhance your customer experience. Common uses include:

Responding to inquiries and preparing accurate service quotes

Scheduling consultations and following up on sauna projects

Confirming logistics, materials, and installation details

Improving website usability and internal analytics

We never sell, rent, or trade your personal information with third parties for promotional purposes.

If necessary, limited details may be shared with trusted contractors assisting in your sauna project, but only for purposes directly related to the work.

For SMS communication: if you provide a phone number, it may be used for project-related text messages. Message and data rates may apply. You may opt out at any time by replying “STOP” or requesting removal. Your SMS data is never shared with outside parties.

3. Consent to Use

By submitting personal information through forms on bostoncustomsaunas.com or by contacting us via phone or email, you consent to the collection and use of your data in accordance with this Privacy Policy.

If you prefer not to share information online, you may contact us directly at (617) 648-7344.

4. Your Rights & Opt-Out Options

We respect your right to control your personal data. At any time, you may:

Opt out of text or email communication

Request removal of your personal details from our system

Contact us to update or verify your information

To submit a privacy-related request:
📞 Call us: (617) 648-7344
🌐 Submit a message: http://bostoncustomsaunas.com/contact

We process all requests promptly and with care.

5. Updates to This Privacy Policy

This Privacy Policy may be updated occasionally to reflect changes in services, data practices, or legal requirements. Any updates will be posted on this page. By continuing to use our website after updates, you accept the revised terms.

We recommend reviewing this page periodically to stay informed.

6. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please reach out:

Boston Custom Saunas
📍 Serving Greater Boston, MA
🌐 http://bostoncustomsaunas.com
📞 (617) 648-7344

We are dedicated to protecting your privacy while helping you create a healthier, more relaxing environment in your home or business.